Privacy Policy

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GENERAL DATA PROTECTION REGULATIONS 2018


This privacy policy explains how The Traditional Upholstery Workshop of Torcoed Ganol, Porthyrhyd, Carmarthenshire, SA32 8PY, uses any personal information we collect about you when you use our website or contact us by phone, email or other correspondence. This policy outlines what information we collect, how it is stored and what it is used for. It is our policy not to use any personal information for any purpose other than which it is intended to conduct our business and provide you with information on our
courses and services.

This policy and the provisions of the General Data Protection Regulations (GDPR) are designed to protect individual’s information. Business contacts and information are considered to be in the public domain and therefore not covered. The GDPR is in force from 25th May 2018.

  • We will collect basic identification information such as your name and contact details. This will be used for:
    a. Electronic delivery of emails, newsletters and any other internally generated information relating to the courses and services that we offer.
    b. To administer our accounts and billing systems.
    c. The supply of any services you request. This may include passing details to third party suppliers with whom we have placed a purchase order on your behalf. That supplier may further share those details with third party couriers etc.
    d. To meet our legal and regulatory obligations.
    e. Website usage information is collected using cookies.

  • With the exception of any external organisations listed below we will not sell or share any personally identifiable information collected by us to any third party:
    a. HM Revenue & Customs (as required by Law)

  • We would like to send you information about products and services that may be of interest to you. You have the right at any time to stop us from contacting. If you no longer wish to be contacted for marketing purposes, please email
    us: liz@upholsterycourses.com

  • We will retain all given information on the following basis:
    a. All information required to administer our accounts system are stored securely. All paper accounting information is routinely destroyed after seven years.
    b. All other contact details and information will be retained indefinitely either on a local hard drive or in paper form stored in locked filing cabinets.
    c. We will hold the information detailed in a and b above so that we retain archived records of our customers as well as student attainment etc.
    d. We will not retain any credit or debit card details beyond the period needed to take any payment due to us. No written or electronic record will be made of any such payment card
    e. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use to the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

  • We have to abide by the law of the land and if information is legitimately requested by the Government or one of their agencies we will comply with any such request.

  • You may at any time review or update any personally identifiable information we hold. In the first instance please email liz@upholsterycourses.com We will take any reasonable steps to confirm your identity before any such changes are made.

  • Our website contains links to other websites. This privacy policy only applies to our website. The Traditional Upholstery Workshop is not responsible for the privacy practices or the content of any other websites. So, when you link to other websites you should read their own privacy policies.

  • The Traditional Upholstery Workshop reserves the right to alter, without notice, this policy if either required to under law or to improve services and benefits to our students and customers. The current policy will always remain available on our website: www.upholsterycourses.com

  • Please contact us if you have any questions about our privacy policy or information we hold about you: liz@upholsterycourses.com

  • You have the right to complain to the Information Commissioner's Office if you think there is a problem with the way we are handling your data: www.ico.org.uk